Over the last 30 days, daily ticket volume was extremely low, totaling only six tickets that occurred as isolated, single-ticket events starting in late June. Because this near-zero activity is highly unusual, we should immediately audit our Zendesk channel integrations and email forwarding to ensure no technical issues are blocking incoming customer requests.
Over the last 30 days, daily ticket volume was extremely low, totaling only six tickets that occurred as isolated, single-ticket events starting in late June. Because this near-zero activity is highly unusual, we should immediately audit our Zendesk channel integrations and email forwarding to ensure no technical issues are blocking incoming customer requests.
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